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We understand that having your account hacked or hijacked can be really stressful. Hopefully you never have to navigate through this type of situation, but if you do, we put together these FAQ’s to help guide you through:

Q: How do I know if my AllYouTube account has been hacked?

A: If you notice any of the following, your AllYouTube account may have been hacked, hijacked or compromised:

Changes that you didn't make: Your profile picture, descriptions, email settings,
Uploaded videos that aren't yours: Someone has posted videos as your Google Account. You may get email notifications about these videos for penalties or strikes against bad content.


Q: How can I get my channel back if it’s been hijacked?

A: The first step you can take is to update the password of your primary Google account associated with your channel. This is an important step to ensure your account is secured

Hi everyone,

If you’re experiencing technical problems, we find that many issues are caused by basic things like poor internet connection or insufficient memory on the device. In order for us to best help you solve any technical problems, we’d encourage you to first try some basic troubleshooting steps:

General issues and error messages:

If you’re experiencing an issue on a desktop computer, try these steps:
Restart your computer
Check your internet connection
Refresh your browser
Clear cache and cookies

Video quality issues:

If you’re on a slow connection, you can manually update your Settings to lower video quality (such as 240p and 360p). This will improve the viewing experience